Contact PlayThunderstruckSlots
Email the PlayThunderstruckSlots editorial team to report an error or ask a question, and see who to contact about casino payouts or account disputes.
The quickest way to reach PlayThunderstruckSlots is by email: [email protected]. One inbox handles everything, from a typo on a paytable page to a question about how we choose which casinos to mention. A real person on the editorial team reads each message, and we try to answer within a few working days.
Reporting an error
Spotted a wrong RTP figure, an outdated licence number or a casino that no longer lists Thunderstruck in its lobby? Tell us, and include the page address plus a link to the source you are relying on. A provider rules sheet, a regulator register entry or the casino’s own terms page lets us check the point fast. Confirmed mistakes are fixed on the page and the update date moves with the change. If we disagree, we will explain why and point to the document we used.
What we can and cannot help with
| Your question | Who can resolve it |
|---|---|
| Content on this site, corrections, broken links | Us, at the address above |
| A delayed withdrawal, a closed account or a disputed bonus | Start with the casino’s own help desk; next, its licensing regulator or the dispute service named in its terms |
| A game result you believe is faulty | The casino, which can request the round history from the game provider |
| Worry about your own or someone else’s gambling | The free services on our responsible gambling page |
We do not hold player accounts or money, so we cannot reverse a transaction or contact a casino on your behalf. What we can do is check whether a complaint points to a wider problem, such as terms that changed, and update our casino page if it does.
Business and partnership enquiries
Casinos and game studios may use the same address. Commercial arrangements never decide whether a casino is listed: it still has to carry the game and hold a licence we can verify, as described on our About page.
Email and your data
We keep your email only for as long as the conversation needs it and never add it to a mailing list. Details are in the privacy policy. Please do not send passwords, card numbers or identity documents by email.